Privacy Policy

Effective Date: January 10, 2026

Information We Collect

We collect information you provide directly to us when you:

  • Create an account
  • Place an order
  • Subscribe to our email list
  • Contact customer support
  • Participate in surveys or promotions

This information may include: name, email address, shipping address, billing address, phone number, payment information, and order history.

Automatically Collected Information

When you visit our website, we automatically collect:

  • Browser type and version
  • Device information
  • IP address
  • Pages viewed and time spent
  • Referring website
  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Send order confirmations and shipping updates
  • Provide customer support
  • Send marketing communications (with your consent)
  • Improve our website and products
  • Prevent fraud and enhance security
  • Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

  • Service providers (payment processors, shipping carriers, email platforms)
  • Legal authorities when required by law
  • Business partners with your consent

Cookies

We use cookies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings.

Marketing Communications

If you opt in to receive marketing emails, we'll send you promotional content, product updates, and special offers. You can unsubscribe at any time by clicking the link in our emails or contacting support@fascial.com.

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications
  • Withdraw consent

To exercise these rights, contact us at support@fascial.com

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Children's Privacy

Our website is not intended for individuals under 18. We do not knowingly collect information from minors.

Changes to Privacy Policy

We may update this Privacy Policy periodically. Changes are effective immediately upon posting. We encourage you to review this policy regularly.

Contact

For questions about this Privacy Policy, contact us at: Email: support@fascial.com Hours: Mon-Fri, 9 AM - 6 PM EST